Broadconnect 3701 manuals

Owner’s manuals and user’s guides for IP phones Broadconnect 3701.
We providing 3 pdf manuals Broadconnect 3701 for download free by document types: Specifications, User's Guide


Broadconnect 3701 Specifications (417 pages)


Brand: Broadconnect | Category: IP phones | Size: 12.10 MB |

 

Table of contents

IP Office Release 7.0

1

Contents

3

Chapter 1

5

Introduction

5

1. Introduction

7

Product Description

10

Issue 22.a.- (21 March 2011)

10

TCM-8 Extension Card

12

Management Tools

22

Scalable Platform

22

Telephone Options

23

Chapter 2

25

IP Office Essential Edition

25

PARTNER® Version

25

Hardware

28

Telephones

29

1400 series telephones

30

9500 series telephones

31

PARTNER ACS telephones

32

Wireless telephones

34

System Administration

36

911 Emergency Dialing

38

Abbreviated Ringing (#305)

38

Absent Text Message Inspect

38

Attendant Positions

39

Auto Dialing

39

Direct Inward Dialing (DID)

43

Speed Dial Options

49

System Groups

49

VMS Cover (FEATURE 15)

51

VMS Hunt Delay (#506)

51

System Programming Procedures

52

Chapter 3

55

IP Office Norstar® Version

55

3. IP Office Norstar® Version

56

Wireless Telephones

61

System Features

63

Dial Code Features

69

System Password

76

Transfer / Transfer Return

76

Visual Voice Messaging

77

Voice Mail Options

77

Chapter 4

81

IP Office Platform

81

4. IP Office Platform

82

IP500 Base Cards

84

IP500 Legacy Card Carrier

90

IP500 Trunk Cards

91

External Expansion Modules

93

IP500 Digital Station Module

94

IP500 Phone Expansion Module

95

Chapter 5

97

5. Telephones

98

9600 Series IP Telephones

100

Page 101

101

Page 102

102

9621G and 9641G

103

Page 104

104

Page 105

105

Page 106

106

Page 107

107

Page 108

108

Page 109

109

Page 110

110

Page 111

111

Page 112

112

Page 113

113

Page 114

114

Page 115

115

Page 116

116

Page 117

117

Page 118

118

9620L, 9620C IP Telephones

119

Page 120

120

9630, 9640, 9640G Telephone

121

Page 122

122

9650, 9650C IP Telephones

123

Page 124

124

Accessories

125

Bluetooth Adapter

126

Gigabit Ethernet Adapter

126

Page 127

127

Page 128

128

Page 129

129

Page 130

130

Page 131

131

Page 132

132

Page 133

133

1100 and 1200 IP Phones

134

Page 135

135

Page 136

136

Page 137

137

Page 138

138

Page 139

139

Page 140

140

Page 141

141

Overview of T7000

142

Overview of T7100

142

Overview of T7208

143

Overview of T7316E

144

Avaya Audio Conferencing Unit

145

Page 146

146

T3 Telephones

147

Page 148

148

T3 Classic

149

T3 Comfort

150

T3 DSS Expansion Modules

151

Wireless - DECT R4

152

Page 153

153

Page 159

159

Wireless - Avaya IP DECT

160

Wireless - WiFi (802.11)

161

Page 162

162

Page 163

163

3616 Wireless Telephone

164

Page 165

165

Page 166

166

Page 167

167

3720 DECT

168

3725 DECT

169

Page 170

170

Page 171

171

Page 172

172

3740 Ruggedized DECT

173

Page 174

174

Page 175

175

Page 176

176

3701 IP DECT

177

Page 178

178

3711 IP DECT

179

Page 180

180

Page 181

181

Page 182

182

Page 183

183

Page 184

184

Page 185

185

Page 186

186

Page 187

187

VPN Phone Functionality

188

Analog Telephones

189

Page 190

190

Page 191

191

Page 192

192

Page 193

193

Page 194

194

Headsets

195

Page 196

196

Page 197

197

Page 198

198

Chapter 6

199

Features

199

6. Features

200

Basic Call Handling

201

Hold Call Waiting

202

Hold Music (Music on Hold)

202

Automatic Callback

202

Transfer

203

Personalized Ringing

203

Message Waiting Indication

203

Visual Voice

204

Advanced Call Handling

205

Call Tagging

206

Reclaim Call

206

Hunt Group Enable/Disable

206

Call Waiting

207

Do Not Disturb (DND)

207

Dial Plan

207

Inclusion

208

Private Call

208

Hot Desking

208

Remote Hot Desking

208

Relay On/Off/Pulse

209

Call Recording

209

Telecommuter Mode

209

Twinning and Mobility

210

Page 211

211

Key and Lamp Operation

212

Call Appearance Buttons

213

Bridged Appearance Buttons

213

Call Coverage

214

External Call Lamp Indication

214

Account Codes

215

Authorization Codes

215

Dial Emergency

215

Call Barring

216

Maximum Call Length

216

Idle Line Preference

216

Forwarding

217

Forward Hunt Group

218

Follow Me

218

Avaya Digital and IP Phones

219

Call History

220

Language

220

Page 221

221

Centralized System Directory

222

Self-Administration

223

On Hook Dialing

223

Inbound Call Handling

224

Hunt Groups

225

Night Service

226

Time Profiles

226

Announcements

226

Contact Center Features

227

Miscellaneous Features

228

System Short Codes

229

Chapter 7

231

IP Telephony

231

7. IP Telephony

232

Page 233

233

IP Telephony Features

234

SIP Endpoint Support

235

Page 236

236

Session Initiation Protocol

237

Page 238

238

Page 241

241

VoIP FAQ

242

Acceptable Delay?

243

Page 244

244

Network Assessment

245

IP Packet Flow Control

245

VoIP Standards Supported

246

Chapter 8

247

Public and Private Voice

247

Networks

247

Page 248

248

Public Voice Networking

249

Page 250

250

Page 251

251

Page 252

252

Page 253

253

Page 254

254

Page 255

255

Packet Based Voice Networking

256

Page 257

257

Page 258

258

Page 259

259

Page 260

260

Page 261

261

Common Networking Features

262

Page 263

263

Chapter 9

265

Data Networking Services

265

9. Data Networking Services

266

LAN to LAN Routing

267

Data Networking Features

267

Page 268

268

Page 269

269

Remote Access Server (RAS)

270

VPN: IPSec Tunneling

270

Page 271

271

Chapter 10

273

User Call Control

273

Applications

273

Calls Gadget

274

Call Log Gadget

275

Messages Gadget

276

Directory Gadget

277

World Clock Gadget

278

Agent Control Gadget

278

Personalizing the Layout

279

Profiles

279

Call Assistant

279

Feature Summary

279

Page 280

280

IP Office Video Softphone

281

Page 282

282

Video Support

283

Feature Overview

284

Page 285

285

Supported Languages

286

PC Requirements

286

Page 287

287

Chapter 11

289

Receptionist

289

11. Receptionist

290

Page 291

291

Page 292

292

SoftConsole Options

293

SoftConsole Administration

294

SoftConsole PC Requirements

295

Chapter 12

297

Computer Telephony

297

Integration

297

CTI with IP Office

298

Support for Developers

299

Chapter 13

301

Messaging

301

13. Messaging

302

Page 303

303

Page 304

304

Page 305

305

Page 306

306

Page 308

308

Fax Messages

310

Networked Messaging

311

Auto Attendant

312

Personal Numbering

312

Page 313

313

Page 314

314

Visual Basic (VB) Scripting

315

Extended Personal Greetings

316

Hunt Group Broadcast Messages

316

Personal Distribution Lists

316

Cascaded Out-Calling

317

Campaign Manager

317

IP Office ContactStore

319

Page 320

320

Voicemail Feature Comparison

321

Page 322

322

Page 323

323

Page 324

324

Chapter 14

325

Mobility

325

14. Mobility

326

External Mobility

327

Chapter 15

333

Audio Conferencing

333

15. Audio Conferencing

334

Page 335

335

Page 336

336

Chapter 16

337

The Contact Center

337

16. The Contact Center

338

Page 339

339

Dashboard

341

Historical Reporting

341

Page 342

342

Call Details Report

343

Call Summary Report

343

Supervisor Wallboard

344

Real Time Report/Monitor

345

Page 346

346

Call Statistics

347

Customer Map

348

Page 349

349

Chapter 17

351

Management Utilities

351

17. Management Utilities

352

Page 353

353

Page 354

354

Page 355

355

Page 356

356

System Status Application

357

Data Migration Manager

358

Page 359

359

Page 360

360

Chapter 18

361

IP Office Country

361

Availability

361

Country Availability

362

Chapter 19

363

TAPI Functions Supported

363

TAPI 2.1 Functions Supported

364

TAPI 3.0 functions supported

364

Device-Specific Data

365

DevLink Fields

366

Chapter 20

367

Technical Specifications

367

20. Technical Specifications

368

Interfaces

370

Protocols

371

Page 372

372

Chapter 21

373

Licenses

373

21. Licenses

374

IP Office Preferred Edition

375

Basic User

377

Mobile Worker

377

Office Worker

377

Teleworker

377

Page 378

378

Page 379

379

Chapter 22

385

Appendix

385

22. Appendix

386

Page 387

387

IP406 V2 Control Unit

388

Page 389

389

IP400 WAN3 10/100

390

IP400 So8 Expansion Module

391

IP500 BRI So8 Module

391

Page 392

392

IP400 Phone Module

393

IP400 Analog Trunk 16 Module

394

Internal Daughter Cards

395

Page 417

417

Broadconnect 3701 User's Guide (54 pages)


Brand: Broadconnect | Category: IP phones | Size: 1.55 MB |

 

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